Yes. As of January 2023, Plumb's collects sales tax for applicable sales and usage in jurisdictions where local regulations consider SaaS (Software as a Service) solutions to be taxable. To comply with state tax code, we collect applicable sales tax with subscriptions based on billing address.
Sales tax will be automatically collected along with any new purchases (such as a new subscription or new licenses added to an existing subscription) and any renewals of existing subscriptions.
Sales tax amounts will vary by location. This amount will be reflected on subscription invoices as relevant. To access your invoices, please visit the Subscription Details page under My Account.* If you have questions, please don't hesitate to reach out.
If you are a tax-exempt organization, please contact us with a copy of your exemption certificate. More information about tax-exempt status can be found on your state's website.
*To see this information, please sign into your Plumb's account on a mobile or web browser (eg, Google Chrome, Safari).